Now before I get to the piece-de resistance of my weekend (aka. George Clooney) I want to talk about where I went after the NoHo Arts Festival. Four friends and I made reservations at Katsuya (Studio City) for dinner at 7:30p on Saturday night. They called to confirm the reservations on Saturday, and yes we confirmed out 7:30p reservations. I get it, 5 people is an odd number to accommodate but they were 100% forewarned. We arrived at 7:30p expecting a little wait (it was Saturday night at a tiny well-known restaurant). My sister and our friend Grace had been there before, so while we waited we discussed the dishes we had to order… we were ready to drop some serious cash.
They have all the reservations for the night listed on a board so you can see who still needs to be seated. And as you can imagine, this board was filled with names when we arrived and at 7:30p and when this photo was taken it was 9pm. The most iritiating part was the lousy customer service. The host apologised when we checked in with them after an hour of waiting, and said that the table we were waiting on was eating dessert and then we could be seated. Around 9pm I went up again and questioned a different hostest and pointed to our future table, who had JUST got their dessert.. which means the hostess mislead us before. It would clearly be another 30 minutes, because they needed to eat the giant dessert and pay their fare. I also need to point out that the hostess told us that we had to sit at that specific table because we are a group of 5, and that is all that is allowed. If this was truly the case, why were there currently only 3 people seated at the only table for 5? Based on when they were getting their dessert, they must have been seated at the table around 7pm. Now tell me this, why would you take a reservation for 7:30 for 5, when the only table that could fit 5 has someone being seated their at 7p?
Now here is when it gets really good. We decide we can’t keep waiting, we will split into a table of 3 and 2 so that at some point this evening, food could enter our mouths. We tell the hostess, we will split up. She has the gaul to come over to us and tell us a table for 4 was ready and that 1 person was going to have to eat alone. WHAT?! That’s when we said, “Hell No” and walked out.
Thankfully our evening was rectified when we walked down the street to find a very cool Tapas/Italian restaurant called La Loggia. We had planned on sharing sushi, so it seems only natural to do tapas and try several things. The service was great. When we asked if they had a table for 5, it was like the clouds opened up and light shone down on a table for 5 all set for us. We had all stared ourselves for the nights meal, so when we had to wait an additional hour and half, we were ready to eat anything he handed us. We order whatever the waiter recommended and it was amazing. We topped off the meal by sharing a banana/caramel pastry (so good, and I don’t normally like banana) and chocolate lava cake (OMG so good). It saved our night. Thank you La Loggia for giving us the great food and especially great service that Katsuya was unable to provide. I won’t be returning to Katsuya in Studio City, they just lost a customer who spends a lot of money on sushi. Their loss.